Contact Us

Have questions about our services or want to join our partner network? Let's connect.

Our Office

HealthEzy Headquarters, Suite 400

Medical Center Boulevard, New York, NY 10001

Call Helpline

Toll Free Support: +12 877 554 332

Emergency Ambulance: +12 877 554 911

Email Support

Patient Inquiries: info@healthezy.com

Partnerships: partner@healthezy.com

Working Hours

Monday - Friday: 09:00 - 18:30

Saturday Support: 10:00 - 14:00 (Emergency Hotline 24/7)

Send a Message

Common Queries

Frequently Asked Questions

Got questions about appointments, laboratory tests, or medical support? Browse our quick answers below.

How do I book an appointment with a specialist?

Booking is extremely simple. Go to the Home Page, choose a speciality or check symptoms, select a doctor, and pick an available slot. Once complete, you will receive an SMS and email verification instantly.

Is home sample collection available for lab diagnostics?

Yes! When booking any laboratory diagnostic panel or test, choose the "Home Sample Collection" option. A certified clinical laboratory technician will visit your location to collect samples under sanitary standards.

How can I track real-time ICU bed and general ward vacancies?

Our mobile application contains a live synchronization dashboard. It tracks vacant ICU beds, ventilators, and clinical units across our hospital partner networks near your GPS coordinates to save crucial time during emergencies.

How do I download my diagnostic laboratory reports?

Once the diagnostic lab completes analyzing your samples, your report is digitally signed and instantly pushed to the "Digital Health Vault" in the mobile app. You will receive an SMS alert containing a secure link to view/download the PDF document.

Message sent! We will contact you soon.